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The Daily Insight

What is mail merge template in Salesforce?

Author

Matthew Underwood

Updated on April 17, 2026

Mail merge templates define the content of a form letter, envelope, label, or other mail merge document. Before sales reps can generate mail merged documents using Extended Mail Merge, someone on your sales team must create a mail merge template in Microsoft Word. Or you can use our downloadable sample templates.

Also know, how do I use mail merge templates in Salesforce?

Uploading Mail Merge Templates to Salesforce

  1. In Salesforce, from Setup, enter Mail Merge Templates in the Quick Find box, then select Mail Merge Templates.
  2. Click New Template.
  3. Enter a name and description for the template.
  4. Click Browse to select your Word mail merge template.
  5. Click Save to finish.

Secondly, how do I do a mail merge with an existing template?

  1. Open MS Word and choose a new document or an existing document that you would like to use as a Mail Merge template.
  2. Click the “Insert” tab from the Menu bar and choose “Field” from the “Quick Parts” list.
  3. Choose “Mail Merge” from the “Categories” list.
  4. Select “MergeField” from the “Field names” list.

Similarly, you may ask, what is a mail merge template?

A mail merge template is a document that you can use as a basis for creating other documents that you want to use for mass mailings, such as form letters and announcements.

What is mail merge explain with example?

Mail merge lets you create a batch of documents that are personalized for each recipient. For example, a form letter might be personalized to address each recipient by name. A data source, like a list, spreadsheet, or database, is associated with the document.

Related Question Answers

How do I create a mail merge in Word?

Here's a step-by-step guide on how to do this:
  1. Open a blank document in Word.
  2. Click on the Mailings tab and select Start Mail Merge.
  3. Step 3 (Optional) You can also use the Step-by-Step Mail Merge Wizard (from the Start Mail Merge drop-down menu) to streamline the Word mail merge process.
  4. Write the body of the letter.

How do I create a merge field in Salesforce?

To incorporate merge fields, use the editor in the respective feature. Salesforce provides valid merge fields in each editor for all related standard and custom objects. If you're using the Connect for Office Word add-in to create mail merge templates, you'll see a complete list of valid merge fields to insert.

How do I create an email template in Salesforce?

Create Text Email Templates in Salesforce Classic
  1. Do one of the following:
  2. Click New Template.
  3. Choose the Text template type, and click Next.
  4. Choose a folder in which to store the template.
  5. To make the template available for use, select the Available For Use checkbox.
  6. Enter a name in Email Template Name .
  7. If necessary, change the Template Unique Name .

How do I mail merge from Excel to Word?

On your Word document, highlight the field you want to populate with the data from Excel. On the Mailings tab, choose the 'Insert Merge Field' button, a list of the column headers on your saved excel document will drop down (i.e. Company Name, etc.). Choose the appropriate field you want to merge and choose Insert.

What do you know about mail merge?

Mail Merge is a handy feature that incorporates data from both Microsoft Word and Microsoft Excel and allows you to create multiple documents at once, such as letters, saving you the time and effort of retyping the same letter over and over.

What is mail merge in Excel?

The mail merge feature in Microsoft Word and Excel simplifies the process of sending the same document—but with personalized changes—to several recipients. In a mail merge, one document (a letter, for example) is combined with a data source document, such as a spreadsheet.

What is mail merge and steps?

The mail merging process generally requires the following steps:
  1. Creating a Main Document and the Template.
  2. Creating a Data Source.
  3. Defining the Merge Fields in the main document.
  4. Merging the Data with the main document.
  5. Saving/Exporting.

How do I do a mail merge in Word 2010?

To use Mail Merge:
  1. Open an existing Word document, or create a new one.
  2. Click the Mailings tab.
  3. Click the Start Mail Merge command.
  4. Select Step by Step Mail Merge Wizard. Selecting Step by Step Mail Merge Wizard.

How do I create a mail merge template in Excel?

You can insert one or more mail merge fields that pull the information from your spreadsheet into your document.
  1. Go to Mailings > Insert Merge Field.
  2. Add the field you want.
  3. Repeat steps 1 and 2 as needed.
  4. Choose File > Save.

What are the types of mail merge?

The Different Types of Mail Merge Fields
  • Date & Time Mail Merge Fields.
  • Property Mail Merge Fields.
  • Contact Mail Merge Fields.
  • Sender/Employee Mail Merge Fields.
  • Agency Mail Merge Fields.

How is form letter different from mailing labels?

In form letter we use papers and in mailing we do not use papers.

What is mail merge and its advantages?

The advantages of mail merge is that the feature saves your time and efforts. Producing mass mailings is much simplified, especially compared to the process of preparing individual letters or envelopes to many people. Mail merge also is often called print merge.

Why is mail merge useful?

Mail merge is a feature within most data processing applications that enables users to send a similar letter or document to multiple recipients. It enables connecting a single form template with a data source that contains information about the recipient's name, address, and other predefined and supporting data.

What is meant by merging documents?

1. To merge is to take two or more groups of data and combine them into a single unified set. Generic merging (as with the MS-DOS copy command) takes one or more files and combines them into one file.

How many steps are involved in mail merge?

six

What are the two components of mail merge?

Mail merge is a method of building personalized letters or emails with a bit of automation. It requires two components – a template of a letter or an email with specific placeholders in the body. And a spreadsheet with a set of data that should replace placeholders for each individual recipient.

What is mail merge in MS Word PDF?

Microsoft Word 2016 - Mail Merge. Mail merge is a tool which allows you to create form letters, mailing labels and envelopes by linking a main document to a data source.

What are the templates?

A template is a file that serves as a starting point for a new document. When you open a template, it is pre-formatted in some way. For example, you might use template in Microsoft Word that is formatted as a business letter. Templates can either come with a program or be created by the user.

What is mail merge in open office?

To do a Mail Merge in OpenOffice.org, you have to transform your spreadsheet into a database source, so that you'll be able to display it inside the Beamer. When you have completed your spreadsheet with the needed data, click on File-Save to save it, in the . sxc format, in the directory you wish.

How do I do a mail merge in Word 2016?

How to Mail Merge in Office 2016
  1. Make sure your contacts list is ready.
  2. Create a new blank document in Word.
  3. Navigate to the Mailings tab.
  4. Click the Start Mail Merge button and select your document type.
  5. Click the Select Recipients button and choose to create a new list, use an existing list, or choose from Outlook Contacts.