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The Daily Insight

What do they call Apple store employees?

Author

Mia Phillips

Updated on April 20, 2026

Employees are specially trained and certified at the Genius Bar. Their role is to help customers with Apple hardware and software. All in-store repairs of Apple products are carried out by "Geniuses", formerly known as Mac Geniuses.

Subsequently, one may also ask, what does an Apple store employee make?

Average Apple Retail Sales Associate hourly pay in the United States is approximately $15.67, which is 31% above the national average.

Likewise, why are Apple Store employees called geniuses? Apple Store employees are partially compensated with intangible benefits. Instead, the Geniuses — as some employees of Apple Stores are famously called — work there because they are a select few who believe they are helping customers by selling them Macs, iPhones, etc.

Herein, how do you become an Apple store employee?

  1. Smile and be friendly to everyone.
  2. Demonstrate passion.
  3. Don't worry about not knowing much about Apple products.
  4. Speak up and demonstrate confidence.
  5. Interact with the group and ask for help.
  6. Show a commitment to the customer.
  7. Talk with humility about your success in a previous job.

What is an Apple Genius job?

As a Genius, you provide insightful advice and friendly, hands-on technical support to Apple customers in need. You quickly diagnose product issues on the spot, explaining situations with patience and compassion.

Related Question Answers

Is getting a job at Apple hard?

They might seem intimidating but they're actually your average Joes and they're looking for warm people. On top of that, Apple also has a recruitment policy where you have to be teachable and take instructions, and also be a good fit in group situations. I never thought getting a job at Apple was very difficult.

Do Apple employees get free iphones?

In addition, after every 3 years of employment, you'll score a free $500 to buy whatever you want. PLUS…you can combine the $500 with the 25% employee discount and score a MAJOR deal. Like the intern says in the article, you basically get a free new iPhone every 3 years.

What is the highest paying job at Apple?

Among the highest-paying jobs at Apple are director and senior director leadership roles, according to reviews posted on Glassdoor. Roles in the software engineering and marketing departments ranked highly as well.

Do Apple employees get paid well?

Apple Computer, Inc pays its employees an average of $22.03 an hour. Apple Computer, Inc employees with the job title Software Engineer make the most with an average hourly rate of $48.40, while employees with the title Sales Associate make the least with an average hourly rate of $14.91.

Do you need a degree to work at Apple Store?

Hiring requirements historically center on experience using computers and electronics and personal interests in the products sold in store. Other qualifications include meeting the minimum hiring age of 18 and holding high school diplomas or equivalents.

What is the salary of CEO of Apple?

That number two spot, held by Apple's CEO Tim Cook was earned with an annual income of $133.7 million.

What are the benefits of working at Apple Store?

Apple's "Employee Purchase Program" gets its workers access to the company's products at a more agreeable price. Once a year, employees can get a 25% discount on a computer. They can also get a 25% discount on each model of iPod and iPad. Most Apple software is discounted 50%.

What does Walmart pay per hour?

Walmart.com Jobs by Hourly Rate
Job Title Range Average
Job Title:Cashier Range:$10 - $13 Average:$11
Sales Associate Range:$9 - $15 Average:$12
Stocker Range:$9 - $15 Average:$12
Personal Shopper Range:$10 - $15 Average:$12

What does Apple look for hiring?

Walk into an Apple Store and you'll find employees who are former teachers, engineers, musicians, artists, and people from a wide cross section of careers and experiences. They look for people with diverse experiences who can apply those experiences to the retail environment.

Do they drug test for Apple?

Apple is a drug-free workplace.

What it's like to work at Apple?

Apple has developed a reputation for being very secretive about its work culture. Like all the other big tech companies, you'll be very well compensated if you work for Apple. But according to some ex-employees, you may also have to sacrifice a good work/life balance for a company that demands near-perfection.

Are Apple geniuses really geniuses?

You've probably wondered what it takes to become a Genius at an Apple Store. I mean, they're called Geniuses, and it's Apple, and they only deal with Apple products, so they know them to the core, right? Because that made him not just a Genius, but a superstar.

How do you become a genius at Apple?

It's no easy task to become an Apple Genius. Getting hired is a competitive process. Most people apply at an Apple store or on the Apple website. Then after several hiring events and interviews they may be chosen to attend Apple's Genius Training.

Do Apple Store employees get commission?

No, Apple Store employees are not on commission, full-time or part-time. There are specific metrics but they are not rewarded in dollars!

What is Apple's employee discount?

According to Glassdoor, Apple employees get an annual 25% discount when they purchase an iPod, computer, or iPad. Every three years, workers can get $250 off an iPad or $500 off a Mac. Apple software is 50% off. The company also offers other discounts for family and friends, depending on the product.