How can I check my DU balance?
Sarah Cherry
Updated on April 28, 2026
To find out the data balance for prepaidusers on DU, you can also SMS 'balance' to1355.
Considering this, how can I check my free minutes on DU?
To activate and enjoy the free minutes promotion,du prepaid customers should dial *135*6# from their mobileand will begin to receive their free minutes from the nextrecharge. The free minutes will be consumed first before anyother regular balance.
Subsequently, question is, how can I transfer money from DU to DU? Option 1: to transfer credit, simply dial: *121#and follow instructions on the screen. Option 2: Dial*121*055[prepaid mobile number]*[transfer amount]# thenpress SEND. For example, if you want to transfer AED 10 tomobile number 055 1234 567, you'll dial*121*0551234567*10#.
Regarding this, how deactivate all Du packages?
To activate the offer, du customers can SMS'social' to 1355, or dial *135*55# and follow the instructions. Tounsubscribe from Unlimited Social Data Pack, customers cansend 'stop social' to 1355.
How can I pay my DU bill?
Bill payment Phone – To pay your mobile billthrough phone using your credit card, call 135 from your mobile andchoose option 1. To pay your home services bill, call04 390 5555 from any phone and choose option 2, then option 1 andenter your credit card number.
Related Question Answers
How much does international calls cost?
Vonage per Minute International Calling Rates| Mexico: $0.01/min | Dominican Republic: $0.04/min |
|---|---|
| Australia: $0.03/min | France: $0.02/min |
| Brazil: $0.02/min | Germany: $0.02/min |
| China: $0.02/min | India: $0.02/min |
| Colombia: $0.05/min | Israel: $0.02/min |
How can I make free calls from DU?
Customers can use their free minutes tocall any landline or mobile number in the UAE, from anywherewithin the UAE. To opt in to du's Super Minutes promotionfor free, simply send *135*12# from your du prepaidline and choose option 1.How can I activate international call in DU?
International calling at a low rate. To activate this offer free of charge,dial *135*30# and press 1.How can I check Du international balance?
Just dial *131*[the card number]# to recharge. You canstill check your balance the regular way by dialing*135# or through Selfcare.How can I use DU more international call?
To benefit from 'more international', ducustomers need to dial *138* followed by the card number, followedby the # key and then press the call key. The WoW moreinternational recharge card will be available through all 27du stores and over 3000plus partner outlets across theemirates.How can I check my du prepaid SIM balance?
Dial *135# The number to remember for ourprepaid services. Check your balance and access manyprepaid services!How can I check my postpaid SIM balance?
If you have subscribed to a postpaid package, andwant to check its balance, you simply have to dial*2222# to check remaining free Minutes, SMS and MBs. Thisservice is completely free.What is VAS in DU?
Value added services (VAS)in mobiles meansthose services that are offered by telecom service providers tocustomers beyond the core services like SMS, voice anddata.What is DU consumer number?
Both home services and consumer mobile customerscan email customer.care@du.ae, or fax +971 4365 6555.All enterprise customers can call 188 direct from their dumobile, 800 188 from any UAE phone, or +971 4369 9188 fromoverseas.What is the number of du customer care?
011 971 4 390 5555How do I deactivate du 25 data package?
- For data balance enquiries for prepaid users, SMS 'balance' to1355.
- To deactivate your data bundle at any time, SMS 'stop data' to1355.
What is social data?
Social data is information that socialmedia users publicly share, which includes metadata such as theuser's location, language spoken, biographical data, and/orshared links. Social data is valuable to marketers lookingfor customer insights that may increase sales or, in the case of apolitical campaign, win votes.How do I stop auto credit on DU?
Only du UAE customers can avail loancredit facility. Auto Out of Credit –Whenever there is low talktime balance i.e below AED 1, youraccount will be automatically credited with AED 5. Toactivate this facility dial *108# and press 2 or SMS“AUTO ON” to 1080.How do I transfer my balance from one phone to another?
How to transfer mobile balance for all network- Dial *141# from your mobile.
- Now a message will appear on your screen.
- Now Answer 1 : i.e Share Talk Time.
- Then type the Mobile number to which you want to transferbalance.
- Then Enter the Amount you want to transfer.
- Wait for some time to complete the procedure.
How do you send someone credit?
- Dial #100# then press Send/call on your mobile.
- Enter 2 for CreditMe2U®, then press Send.
- If you agree to the terms of use enter 1 and press Send.
- If this is your first time using CreditMe2U®, you will needto follow the prompts to enter a pin or press 000 and Send.
How can I transfer balance from one SIM to another?
Dial *567*<Amount>*<Nubmer># In the Idea services, there are two ways to share yourIdea talktime balance to another Idea number. You candirectly transfer your Idea main balance by dialing*567*<Amount>*<Nubmer># or either you can manuallyproceed your request. Follow our detailed steps on Idea balancetransfer.How can I transfer credit from Etisalat?
To transfer the amount just type the followingcommand: *100*Mobile Number*amount# and press the sendkey”. Once the amount is transferred, you will receivethe credit on your phone.How do I transfer credit on bmobile?
The recipient will also receive a SMS confirming thatthe credit was applied. Please note that Credit Metransfers are in dollars only, no cents. A user can alsosend a credit to another user's phone withoutreceiving a request. Simply dial, *131*party's number*dollaramount# to credit another prepaid account.How do I transfer credit to my emtel?
Send “amount to be transferred”followed by “phone number on which you want totransfer credit” and your “password” bySMS to 8747. For e.g. 50 5988 xxxx 1234 to 8747 (no registrationneeded).How do I send a call me request from DU?
Send a 'Call me'! Request acall back from a friend when you don't have credit. Yourfriend will receive a missed call from your registeredmobile number. This service is active to all prepaid customers bydefault.How can I borrow credit from DU?
You can borrow credit anytime as long as you'vehad your line for at least 3 months, and you've used a minimum ofAED 10 a month. Simply dial *108# whenever you're out ofcredit and you'll be credited with AED 5.Is Du owned by Etisalat?
When it comes to mobile providers in the UAE, for a longtime consumers have only had two options – du andEtisalat. Now, one caveat: it is owned by theEmirates Integrated Telecommunications Company, which is also theparent company of du – but Virgin will be treated as aseparate brand.How can I know my DU account number?
Visit www.du.ae/myaccount from your device. Clickon the 'Register' button either from the bottom of the page or fromthe navigation bar on the right-side. Enter your mobile, landlineor account number and the CAPTCHA* code. You can findyour account number on your bill.Is Du a government company?
du, the Dubai-based telecommunicationscompany, was founded in 2006 and began offering mobile andfixed telephony, broadband and television, and IPTV services toindividuals, homes and businesses across the UAE. du isowned jointly by the UAE government, Mubadala, Dubai Holdingand public shareholders.How can I pay my DU Internet bill online?
Pay your bills online without having to login.- Enter your mobile, account or fixed line number.
- Enter the amount for which you wish to make the payment orselect to pay full amount (for account number only)
- Enter the E-mail and / or mobile number on which you wish toreceive the payment confirmation.
How can I register my DU ID with Emirates ID online?
How can I register my updated Emirates ID online?- Step 1: Visit
- Step 2: Enter your valid du mobile number.
- Step 3: Upload a scanned copy of your Emirates ID.
